Go to your Bitrix24 and through the Market install our "Message.help" application;
While the application is installing, DO NOT close the application until our Knowledge Base loads up.
Then you need to register on our website in ANOTHER tab: https://message.help/adm/;
After registration you need to create a project in our admin with Bitrix24 integration;
In the second step of creation you need to specify the phone number for the project and a general link to your Bitrix24;
After these actions, the integration between our service and Bitrix24 is considered complete.