Can I send bulk via WhatsApp Business API?
Yes, you can do bulk mailings without the risk of blocking, BUT only according to templates previously agreed with WhatsApp. If suddenly there are a lot of complaints about your mailing list, then WhatsApp will block only the message template, the number will not be damaged.
Can I connect to the WhatsApp Business API if I don't have a legal entity?
Unfortunately no. To connect to the WhatsApp Business API, you need to open an individual entrepreneur or register a legal entity.
Is my industry suitable for connecting to the WhatsApp Business API?
You can connect the WhatsApp Business API for all areas of activity, except for prohibited ones. Prohibited ones include: sales of alcoholic beverages and tobacco products, pharmacies, gambling business, as well as microfinance organizations.
How do I start connecting?
We recommend starting with an application on our website. We will show you the further algorithm of actions.
How long does it take?
About 1 day to start testing on limited functionality. For bulk mailings, you will need to verify your Facebook business account, which takes about 10 business days.
What messages does WhatsApp charge for?
For template messages that are agreed in advance with WhatsApp. They need to be sent during the first dialogue with a client or to initiate a dialogue after the 24 hour window is closed. Such messages are called highly-structured messages (HSM).
Each country has its own cost of these messages
Can I conduct a dialogue with a client that I wrote myself?
Oh sure. As soon as the client has written to you, a 24-hour window opens, within which all correspondence is not charged. Moreover, the 24 hour window is extended from the moment of the last message from your client.
Can I connect a valid WhatsApp number?
Yes, you can, but the moment this number is confirmed in Whatsapp, it will not work. This can take from a couple of hours to a day.
The main thing is to be able to receive an SMS or a voice call to confirm the number.
How do I get a green check mark?
WhatsApp currently only assigns a green checkmark to large, recognizable brands. If your organization represents such a brand, be sure to get a green checkmark.
Do you have a free trial period?
Unfortunately, within the WhatsApp Business API there is no technical ability to provide a free trial period, since you can connect our service only after confirming the name and number in WhatsApp.